Delivery services for our company are performed by Pošta Slovenije. For orders placed (and paid in the case of a payment method according to the pro forma invoice) by 14:00, consignments are delivered the next day after the received customer order, between 8:00 and 16:00. For subsequent orders, delivery is made within two business days. In exceptional cases, the shipment is delivered on the third working day.
The costs of packing and delivery of one package to an address in Slovenia are € 3.50 irrespective of the amount of the order or the weight of the product, except for products where the cost of delivery is specifically indicated. The cost of delivery of goods abroad is agreed in advance by mail: firstname.lastname@example.org.
The cost of a possible return of goods is carried by the buyer.
In case of delivery of the wrong goods, the refund costs are paid by the online store www.oops.si.
If the postman can not hand over the package, he will leave you a message with a phone number where you can call and arrange for delivery or personal pick-up at Pošta Slovenije units.